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Al Express Delivery

Delivery Terms

Please note all orders placed on our website have to be sent out within 3 days. Your delivery date can't exceed 3 days. Kindly note Alladin serves the right to change the courier and the delivery location if you chose the wrong one while checking out. Kindly note when you place an order we shall call you to confirm the time we shall deliver your order. Kindly note for now we have only 1 official courier service provider i.e. Aramex.

All orders placed will be delivered the next day within Nairobi. All out of Nairobi orders placed shall be delivered the next day if ordered before 11.am. Orders placed after 11a.m will be delivered after 2 days. (Except Sunday). Kindy note all orders that are to be delivered out of Nairobi have to be paid before delivery. Failure to pay will lead to your order being cancelled. This is because our courier only delivers for us and they do not collect money on our behalf. Orders placed on Saturday and Sunday shall be delivered on the following Monday (within Nairobi). Orders placed on Saturday and Sunday shall be delivered on the following by Tuesday (for out of Nairobi). Orders placed on public Holidays shall be delivered on the following working day. All order delivery details must be clearly specified. If you have specific delivery requirements, please state in the comments box during checkout and we will contact you if further details are required.

 

Delivery Charges

 

Pick Up points (Only allowed for small and medium sized items only)

 

 

Pick Up Point

Pricing

 

Pick Up Point

Pricing

Nairobi

Aramex office- Dunga road industrial area

150/=

Up Country

Mombasa- Sheetal Plaza

280/=

 

Aramex office-Yala towers, CBD-2nd floor

150/=

 

Kisumu- Tuffoam mall

280/=

 

Aramex Outlet-Westgate-2nd floor

150/=

 

Eldoret- Aramex Caravan at Ronald Ngala st

280/=

 

Aramex outlet-Thika Road Mall(TRM)-2nd floor

150/=

 

 

 

 

Home Delivery

(Depending on Zones)

 

Small Items

(Total Order Weight Less Than 1 KG

 

Medium Items

(Total Order Weight Less Than 5 KGs)

 

Large Items

(Total Order Weight Greater than 5 KGs)

 

Zone A

0

Zone A

0

Zone A

0

Zone B

250

(2,500 and over Free)

Zone B

250

(2,500 and over Free)

Zone B

250

(2,500 and over Free)

Zone C

450

(5,000 and over Free)

Zone C

450

(5,000 and over Free)

Zone C

450

(5,000 and over Free)

 

 

 

 

Zones Breakdown

Zone A

Nairobi.

Zone B

Thika, Athi RIver

Zone C

MombasaKisumu, NakuruEldoretBungomaNyeriKisiiKakamega,Homa Bay, Kondele,Busia, Diani, Embu, Garissa, Isiolo, Karatina, Kericho, Kiambu, Kikuyu, Kilindini, Msambweni,MtitoAndei, Kwale, Kilifi, Kiserian, Kitale, Kitengela, Kitui, Limuru, Machakos, Malindi, Maua, Meru, Migori, Naivasha, Nanyuki, Narok, Nyali, Ukunda, Voi, Watamu,Mumias